We despatch your order in the fastest time possible. Many of the nightdresses and robes are designer label and made to order, so you should allow time for your purchase to be made for you. On each product page we have stated an estimated despatch time for your guidance but it is an approximate despatch and can vary.
When you place an order we send an email to confirm the details. We may contact you if we suspect that there is a mistake with the order or we have a problem supplying the order. When the order is shipped we send another email to confirm the shipment and where there is a tracking number that will be stated on the email. We send all orders by Royal Mail. For international orders we ship by Royal Mail Airmail.
It is important that emails related to your order get to you so please ensure that the email you give us when you place an order is valid and correctly entered. Do not use a dummy email address or one that is not regularly monitored as you may miss important information about your order.
Shipping Costs & Options
- UK Standard Royal Mail 48. Usual transit time 1 to 3 days. Cost: £3.75
- UK 1st Class Royal Mail 24. Usual transit time 1 to 2 days. Cost £4.75
- UK Special Delivery. Usual transit time 1 day. Cost £7.50
- UK Special Delivery Saturday Guaranteed. £10.00 - a useful option if you are out at work during the week.
- Europe Airmail. Usual transit time 5 to 15 days depending on the destination. Cost £6.00
- Rest of the world Airmail. Usual transit time 5 to 20 days depending on the destination. Cost £10.00